Adults in Sandwell who want to change their alcohol or drug use can access a local specialist service rather than relying only on a GP or national helpline. The borough’s current adult provider is Cranstoun Sandwell, which offers free and confidential support and can also work alongside housing, mental health and family support.
Who this page is for
This page is for adults in Sandwell who want help with alcohol or drug use, and for family members, carers and practitioners who need the right local referral route.
What Cranstoun Sandwell offers
Cranstoun’s current Sandwell page describes a broad adult offer rather than a narrow detox-only service.
- Information and advice
- Assessments
- One-to-one sessions
- Drug and alcohol detoxification
- Prescribing services
- Needle exchange
- Harm reduction advice
- Family information and support
- Group programmes, peer support and recovery support
- Advice and referral for related issues such as housing or finances
This is useful because many residents need help with alcohol or drugs alongside other issues rather than in isolation.
How to contact the Sandwell service
- Cranstoun Sandwell, Alberta Building, 128b Oldbury Road, Smethwick, B66 1JE
- Open Monday to Friday, 9am to 5pm (bank holidays excluded)
- Telephone: 0121 553 1333
- Email: sandwellreferrals@cranstoun.org.uk
Cranstoun’s public pages explain that self-referral and professional referral are both available.
When other local services should be involved too
- Urgent mental health support if there is distress, risk or crisis
- Floating Support if housing, debt or independent living is also unstable
- Domestic abuse support if abuse is part of the picture
- Healthy Sandwell for wider wellbeing and health improvement routes
The safest and most sustainable plans often combine substance misuse support with housing, welfare, mental health and social support.
Useful Sandwell links
- Cranstoun Sandwell
- Cranstoun – Information Point
- Get Support / Safer Sandwell
- Healthy Sandwell
- Floating support service
